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Changes in our Internet Provider

September 20th, 2017 at 08:46 am

Grocery (the Good) – Spent $31.92 this week.

Eating Out (the Bad) – We spent a bit on eating out and getting some soup. We went to a restaurant that is near our place it has been there for years but it is only now that we finally decided to try it out. We had lunch there on Saturday. It’s a nice place and food was really good and prices were very reasonable as well, will definitely be going there again. We also decided to go to the park on Sunday for a picnic lunch; we didn’t bring any food from home we got take away instead. And to top it off DH has not been feeling well so we got some soup. All up the eating out and buying food we spent $73.20.

Free Dinner – Not only did DH got few free lunches last week and the other week, he also got free dinner and drinks on Friday night. His whole team got invited out for dinner to celebrate a job they did two months ago. He and others did had to spend few hours for that weekend two months ago to do some work for it, DH only had to do his part at home, so yeah well deserved for them.

Internet – Few months ago and then another last month we got mails from our (now previous) internet provider letting us know that by early November they will be disconnecting our internet and home phone services unless we switch into their NBN service. NBN is the National Broadband Network, which is essentially fibre optic cable rolled out across the country. Originally it was proposed to roll out fibre right up into each home, but this was later changed to just use whatever connection already exists at the home for the final part. In our case since we had Telstra cable installed in our house by the previous owner, that is what we are getting. This is similar to what is used for cable TV in the US, and in fact can also be used for cable TV here. The NBN is a government owned company which provides the infrastructure, and then you go to a retailer to buy the actual services. That way all retailers use the same infrastructure and have to compete on price, customer service, and quality of service provided (some retailers don’t provide sufficient bandwidth so get major slowdowns during peak periods). The company we signed up for seems to be quite cheap and also doesn’t seem to have the slowdown problems.

When DH signed up, he found a promotional code that got him the first month free, and they double our data allowance for the first 6 months! Also there is no lock-in contract, whereas some of the bigger providers lock you into a 2 year contract. The price will be $65 per month the same as our previous internet cost but since we don’t have to have the home phone anymore it will be saving us $15 per month. It will be less than the unlimited data we have been using for the last year but a lot more than what we used to have prior to that which was 120GB, now it will be 500GB but for the next 6 months it will be 1000GB.

When DH called the previous provider, Optus which we have been with since 2001, they tried to make him pay a $160 early termination fee as they told him he was on a 2 year contract. This was rubbish for 2 reasons: 1. they told him last year when he changed plans that he wouldn’t be put on a contract; 2. they’re the ones telling us we need to change service or we’ll be disconnected. DH spoke to a different person and they have now agreed to not charge the disconnection fee.

1 Responses to “Changes in our Internet Provider”

  1. rob62521 Says:

    Glad you don't have to pay the disconnection fee.

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