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Problem Solved

February 21st, 2008 at 01:10 am

In my last post, I blogged about our problem with our home phone and internet bill, well after two phone calls in two days, we are getting our money back. They have overcharged our internet bill so they will be crediting $10 off to our next bill, there was a miscalculation. The $22+ they were going to charge us for some sort of fee for our home phone has now been taken off (to be fair they offer to take it off before we could asked for it). So that’s over $30 we don’t have to spend. I know it not much but it means a lot to our $20K challenge, to achieve our goal we really have watch every dollar we spend. I would really rather spend that $30 on something that I care about. I could buy 10 cups of coffee with that Smile .

I don’t know what is going on with these companies; two months ago our gas company was trying to charge us extra $24 (which was about 30% of the total bill). The overcharge according to them was for “gas market congestion charge”, that is because for 1 day during winter it was so cold that they run out of gas and had to get more from some supplier for a premium. It was really stupid, things like this should only be part of running a business. Thankfully, they come to their senses and withdrew the charges few days later. Probably after everyone calling them up, complaining about it. I’m sure that was not legal thing to do and they probably got in trouble for it.

All these incidents prove that we should really be aware of our Credit card charges and bills. I’m sure these companies make a lot of money from people who don’t check their bills. A simple phone call could solve most of the problem. Although ringing them can take a lot of time, as DH found out, even though our home phone and internet is in a bundle package he still had to make two phone calls.

1 Responses to “Problem Solved”

  1. luxlivingfrugalis Says:
    1203627631

    Good for you for catching it - $30 is a considerable amount of money and could carry you a far piece on your challenge. Better you should have it!!

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